Are you looking for an experienced “plumber near me” in Round Lake Beach, IL and the surrounding areas? Look no further. Alien Plumbing and Sewer is a family-run sewer and drain company built by local owner Eugene Raymond, bringing more than 20 years of hands-on plumbing experience to homes across Lake, Cook, and McHenry Counties. We are not a franchise, and we are not a call center. When you reach out, you speak directly with a working plumber who understands what it takes to solve tough sewer and drain problems the right way.
Our licensed plumbers focus on the services that matter most when things go wrong, from sewer line repair and hydro jetting to stubborn drain clogs and emergency backups. Every job begins with clear communication and honest recommendations, not sales pressure. We offer free second opinions, upfront pricing options, and fast response times when frozen pipes or sewage issues cannot wait. At Alien Plumbing and Sewer, our goal is simple: deliver out-of-this-world service with down-to-earth pricing, so you can feel confident calling a plumber who treats your home like family.
At Alien Plumbing and Sewer, every customer is treated with the level of attention we would give our own family. From the moment you call, you speak with a knowledgeable professional who understands your situation and guides you with clear, straightforward communication. We believe great service begins with listening, and that’s why our team takes time to understand the problem before offering the right solution.
Our reputation is built on responsiveness. When a sewer backup, clogged drain, or water issue appears, you shouldn’t wait hours for help. We prioritize fast scheduling, reliable arrival times, and honest updates throughout the job so you always know what’s happening in your home. Customers appreciate the calm, confident approach we bring to stressful plumbing situations.
World-class customer service is more than a promise. It’s the way we show respect, protect your home, and follow through until the work is done right. Whether the job is simple or complex, you can count on a smooth, professional experience from start to finish.
Every home has its own plumbing history, from aging sewer lines to modern tankless water heaters, and that means no two solutions should ever look the same. Our team takes the time to understand what is happening beneath your floors and behind your walls before recommending a plan of action. You get clear options that match the real condition of your system, not generic repairs pulled from a checklist.
We walk you through each option in plain language, breaking down costs, timelines, and what to expect during the work. Whether it is a simple kitchen sink repipe or a more complex ejector pump installation, you stay in control of the decision from start to finish. That personalized approach saves homeowners money, avoids unnecessary work, and keeps projects moving without surprises, giving you plumbing solutions that feel built just for your home.
Choosing the right plumber near Round Lake Beach, IL, or the surrounding areas should feel simple, clear, and stress-free. That’s why we follow a proven 3-step process that guides you from the first phone call to the final repair, giving you confidence at every step.
When you call, you speak directly with a plumber who listens, asks the right questions, and provides a free estimate over the phone. If you already received another quote, we also offer free second opinions to help you choose the best option.
Once we arrive, we inspect the issue and walk you through what we find in simple terms. Before any work begins, you receive clear pricing with the choice of hourly or flat-rate billing based on what fits the job and your budget.
After you approve the plan, we complete the repair efficiently and verify that everything is working as it should. Before we leave, we review the results with you so you feel confident the problem is fully resolved.
Plumbing problems rarely happen at a convenient time, which is why our team is available around the clock to take your call. Whether you’re dealing with a burst pipe, a sewage backup, or a water heater failure, our 24-hour emergency plumbing services give you direct access to a licensed professional who can quickly stabilize the situation. We respond to homes across Lake County, Cook County, and McHenry County at all hours, providing reliable support when your home needs immediate attention.
Once on site, we assess the issue, show you what went wrong, and offer clear repair options before any work begins. From frozen pipes to overflowing drains and sudden leaks, our goal is to restore safety and comfort as quickly as possible while keeping pricing honest and straightforward.
Eugene was super responsive and communicative,transparent, gave fair pricing where others were trying take advantage, gave a thorough analysis of my sink issue, and most importantly cleared my kitchen sink clog. Will definitely be using them in the future.
David H. Client
E is fantastic! If you need a plumbing expert this is your guy. Family run business, down to earth. I will definitely be using his services again. Customer for life!
Gilby B. Client
Eugene was great! Very quick to respond and reasonable prices. Went above and beyond!
Kim M. Client
Recommend. Very courteous and responsive. Appreciate his help. Prompt too! Thank you very much.
Jeremy S. ClientFinding a plumber who delivers quality work at a fair price shouldn’t be difficult. That’s why our pricing is built to fit real households, not inflate the bill. We offer both flat-rate and hourly options, allowing you to choose what works best for your budget and the type of job. From routine drain issues to major sewer repairs, our goal is to provide homeowners with honest value without sacrificing workmanship.
We also offer seasonal specials and ongoing discounts, making essential plumbing services even more affordable. Take advantage of our $99 rodding from easy access, $200 off sewer repairs over $2,000, and 10% savings for veterans, seniors, and first-time customers. These offers give families across Lake County, Cook County, and McHenry County more room to breathe when an unexpected repair comes up.
When you call, we walk you through your pricing options before any work begins. You’ll know what to expect, why certain repairs may be needed, and how our technicians can help you save money without cutting corners. It’s simple, transparent, and built around what homeowners value most—quality service at a price that feels right.
If you need a reliable plumber in Round Lake Beach, IL, or the nearby areas, who shows up prepared and ready to work, our plumbers at Alien Plumbing and Sewer are just a call away. We are fully licensed and insured, bringing more than 20 years of field experience to every home we visit. From simple repairs to complex sewer issues, we deliver solutions homeowners can trust.
Since 2013, we’ve served our community with workmanship rooted in skill, honesty, and genuine care for local families. Homeowners choose us because we explain every step clearly and provide real options that match the needs of the job.
When you reach out, you connect directly with a trained professional who listens, answers your questions, and schedules service quickly. If you want dependable plumbing service at down-to-earth pricing, your search ends here.
They are great. They were able to determine and fix my issue quickly. Great communication in the lead up to the appointment too.
Jordan Siemon Client